Enhancing AI Application Skills for Public Sector Employees

Enhancing Artificial Intelligence (AI) Application Skills for Public Sector Employees. This in-depth course empowers public sector employees to master the Google AI ecosystem for digital transformation of administrative tasks. Participants will learn professional prompting techniques using the RISEN model and Google's Prompt Framework, along with practical techniques like Structured Prompting, Chain-of-thought, and Multi-persona Prompting to maximize the power of AI. Module 1 focuses on Google Gemini – a comprehensive text processing tool: from automating reports and official documents, creating visual infographics, to generating communication content and building personalized virtual assistants for daily tasks. Module 2 guides you on using NotebookLM to manage digital knowledge – storing, systematizing professional documents, instantly retrieving information, and especially building internal Q&A Chatbots to automatically answer questions about processes and regulations within the unit. The course combines theory and practice, comparing AI platforms (including ChatGPT) to choose the most suitable tool for each task. Upon completion of the course, students can automate 30-50% of repetitive tasks and significantly improve the quality of administrative text processing.