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Lawrence M.Miller

Instructor

About me

Larry Miller currently teaches eighteen courses on Udemy, with over 350,000 students across 210 countries. He is the author of eleven books and has more than four decades of experience advising major corporations on business performance, organizational culture, and management systems. Several of his management and leadership courses are top-sellers in their categories and have been adopted by large companies for leadership development and lean culture training. His expertise is grounded in firsthand work transforming the cultures of over a hundred organizations. His consulting clients have included well-known companies such as Honda, Corning, Shell, Amoco, Texaco, Air Canada, Eastman Chemicals, Xerox, Harris Corporation, Chick-fil-A, Merck and Upjohn Pharmaceuticals, United Technologies, Metropolitan Life, and Landmark Communications. Miller’s career began in juvenile detention facilities, where he realized the existing learning systems were having the opposite effect—worsening rather than improving behavior. Over four years, he redesigned the system to introduce the first free-market model behind prison walls, requiring inmates to earn points, manage checking accounts, pay rent, and cover personal expenses, leading to measurable behavior improvements. This marked his first large-scale organizational change effort. Since 1973, he has focused on consulting, writing, and speaking about organizational design and culture. After ten years with another consulting firm, he founded his own company, the Miller Howard Consulting Group, in 1983. He sold it in 1998 to Towers Perrin, an international HR consultancy, becoming a Principal there. In 1999, he chose to leave and pursue independent consulting work. He and his firm were early advocates of team-based management, helping companies implement it from executive leadership down to every employee, aiming to create organizations where everyone is committed to continuous performance improvement. Miller also personally coached senior management teams through these transformations. This experience highlighted for him the need to redesign the entire organizational system to ensure that structures, processes, skills, leadership styles, and cultural symbols were aligned toward shared goals. To address this, he developed the Whole System Architecture approach—a participatory method for rethinking an organization’s systems and culture. Among his eleven books are American Spirit: Visions of A New Corporate Culture, which Honda of America used to teach its values and culture; Barbarians to Bureaucrats: Corporate Life Cycle Strategies, which explores the patterns of leadership and evolution in organizations through the lens of historical civilizations; Getting to Lean – Transformational Change Management, which combines best practices in change management like socio-technical system design, appreciative inquiry, and systems thinking to offer a practical roadmap for organizational transformation; Team Kata -- Your Guide to Becoming A High Performing Team, which focuses on building effective teams as the core of lean organizations; and The Lean Coach, tied to his course on Coaching Leaders for Success. He has appeared on programs such as the Today Show, CNN, and CNBC, written for The New York Times, and been profiled in Industry Week magazine. He has also been featured in publications like Fast Company and Inc. Magazine.

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Teaching Courses

Member since: July 7th, 2025