AI Applications in Administrative Work - For Public Servants

Applying AI to Administrative Work - Enhancing Productivity and Professionalizing Processes This 2-hour course empowers public servants to master AI for optimizing daily tasks. You'll learn how to write professional prompts using the TCR framework, from drafting official documents and reports to creating effective communication content with a 5-step structure (HOOK-BODY-PROOF-CTA-FORMAT). The course focuses on 4 essential AI tools: Gemini (text drafting and editing), Gamma (creating professional slides), NotebookLM (policy research, legal text analysis), and Google AI Studio (building custom AI applications). A key highlight is the hands-on experience of building a personalized AI assistant (Gem) tailored to your organization's processes, automating repetitive tasks. From researching new policies to presenting reports to leadership, you'll master a complete AI-powered workflow. The course includes a library of 20+ prompt templates, Gem templates, and a checklist for the first week of implementation. Suitable for all levels, no technical knowledge required. After the course, you can immediately apply AI to your work, saving time and improving output quality.